out of a sudden i seem to lost touch of myself.. can anyone out there tell me who am i? whom i used to be? it seems that i can no longer understand what i need or want... it seems that i m a roaming soul on earth trying to figure out who i really am... can anyone out there tell me who i am?? having a BM0083 e cases exam later... never really memorise but i think should be a able to do it coz it is about customer service...